Getting Started

Sign in to the OneXtel RCS platform and read the Main and RCS dashboards.

Prerequisites

• A Username and Password for the OneXtel RCS platform, issued by your administrator.
• Since RCS is managed by Google, your organization’s RCS agent/brand must be signed up and configured on Google’s RCS Business Messaging platform. An Embedded Sign-up option is available within OneXtel to configure RCS accounts.

Signing in

Sign in to the OneXtel portal with the URL and credentials supplied for your account — see Signing in.

Main Dashboard

The Dashboard provides a quick overview of activities and performance within the platform. It tracks credits, message delivery statistics, and campaign progress in real time.

After accessing the URL and logging in, the OneXtel WhatsApp and RCS platform displays the Main Dashboard, which includes:

Section	Description
Credits Balance	Displays the total available credits at the top right.
Summary Overview	Shows weekly and monthly reports for Submitted, Delivered, Failed, and Awaited messages.
Today’s Delivered Percent	Displays the percentage of messages delivered for the day.
Quick Stats	Provides the number of messages submitted today, this week, and this month.
Scheduled SMS	Lists the upcoming scheduled SMS.

RCS Dashboard

Navigate to Channels > RCS > Dashboard to view the RCS-specific dashboard. It includes:

Section	Description
Message Count	Displays the total number of messages sent, successfully delivered, failed, and pending.
Status Report (Last 7 Days)	Provides a graphical view of daily sent, delivered, and failed messages.
Take One Status	Indicates whether the message flow mode is active or inactive.
Latest Templates	Lists the most recently used templates (e.g., Welcome Message, OTP Alert, Reminder).
Campaign Overview	Displays campaign details such as Campaign Name, Date, Type, Channel, Sent, Delivered, Failed, Pending, and Status (Completed, In Progress, Scheduled).

To create an RCS campaign, see RCS Campaigns: Create a Campaign.