Sender IDs

Add, view, disable, and delete Sender IDs from the OneXtel platform.

A Sender ID identifies the message origin displayed to recipients. It enables brand or service recognition for messages, and the platform uses it to route and deliver messages correctly. Sender ID approval ensures compliance and prevents message rejection.

Sender IDs are managed from the Sender IDs tab under the Templates menu.

Add a Sender ID

1. Open Sender IDs

   In the left pane, click Templates, then click the Sender IDs tab.

2. Add Sender ID

   Click +Add Sender ID.

3. Enter the Sender ID

   In the pop-up, enter the Sender ID. Keep it between 3 and 15 characters.

4. Set as default (optional)

   Select the Set as Default checkbox to make this Sender ID the default for templates.

5. Save

   Click Add. The platform adds the Sender ID.

View Sender IDs

1. Open Sender IDs

   In the left pane, click Templates, then click the Sender IDs tab.

2. Show Sender IDs

   Click Show Sender ID. The platform displays the Sender IDs and their details.

Disable a Sender ID

1. Open the Sender ID list

   In the left pane, click Templates, then click the Sender IDs tab and click Show Sender ID to display the Sender IDs and their details.

2. Toggle off

   In the Action column, deselect the toggle to disable the Sender ID.

Delete a Sender ID

1. Open the Sender ID list

   In the left pane, click Templates, then click the Sender IDs tab and click Show Sender ID.

2. Delete

   In the Action column, click the Delete icon.